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Grade-A: Metro Nashville Public Schools (MNPS) dramatically improved business processes with help from CSS and Oracle solutions. Click to read the full story.

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Process Improvement


CSS Business Consultants have deep industry experience and business process management skills that enable us to quickly understand our clients' businesses, map current business processes and identify roadblocks to effective business performance. Using a proven methodology, CSS can get your business in perfect synch across all departments and identify areas for improvement including:

  • Inefficient process flows 
  • Inefficient organizational structures 
  • Ineffective use of information technology 
  • Inadequately trained personnel 
  • Inadequate or missing procedures

Once improvement opportunities are identified and documented, CSS consultants help to replace old processes with new, more efficient processes which can transform an organization from ineffective to world-class. These kinds of transformational changes are often difficult on employees, CSS employs a comprehensive Organizational Change Management methodology to address the "people issues" proactively, before resistance occurs.

The best organizations continually focus on improving business processes in order to improve operational and financial performance. CSS consultants have the skills and experience to help our clients improve business performance by helping them develop more effective business processes, create more efficient organizational structures and make better use of technology to automate manual processes. We focus on aligning your business processes with your organization's strategic goals and objectives, helping you to create a highly efficient, very effective and laser-focused organization.

Our Business Process Industry Experience Includes:

  • Manufacturing and Distribution
  • Engineering and Construction
  • Government and Schools
  • Financial Services

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